Right of withdrawal

Right of withdrawal

Right of withdrawal for consumers

(A consumer is any natural person who enters into a transaction for purposes that are predominantly outside his or her trade, business or profession)

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You have the right to revoke this contract within fourteen days without stating any reasons.

The withdrawal period is fourteen days from the day,

  • on which you or a third party named by you, who is not the supplier, have taken or has taken possession of the goods, provided that you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly;

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  • on which you or a third party named by you, who is not the supplier, have taken or has taken possession of the first goods, provided that goods are supplied as part of an order for regular delivery over a fixed period of time.

  • "-".

    To exercise your right of withdrawal, you must contact Dialabshop

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    Spitalstr. 56a

    79539 Lörrach

    Email:info@dialabshop.de

    by means of a clear statement (e.g. a letter, fax or email sent by post

    E-mail) about your decision to revoke this contract. You can use the model cancellation form listed at the end of the text for this purpose. However, this is not mandatory.

    To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

    Consequences of cancellation

    If you cancel this contract, we will refund any payments we have received from you for the goods you have bought, but we will not refund any

    Return shipping costs. This refund will be made promptly and at the latest, subject to the situations set out below, within fourteen days of the day on which we receive notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you. We will not charge you any fees for the return payment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

    For this purpose, you must return the goods without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.

    You have to bear the regular costs of the return if the delivered goods correspond to the ordered goods.

    You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing the quality, properties and functioning of the goods.

    The right of withdrawal expires prematurely in the case of contracts

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  • for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return, if their seal has been removed after delivery;

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  • for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;

  • for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery;

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